I’ve written about these many times, but I think they are worth repeating.
A leader of any organization is ultimately responsible for the performance of those they lead.
First and foremost, they are role models, understanding that what they put out is what they get back.
The rules are simple:
- Be fully present when with your employee.
- Authentically hear and understand what your employee is saying.
- Ensure they are heard and understood.
- Respond honestly, knowing agreement is not necessary.
When these guidelines are followed, genuine relationships will flourish to everyone’s benefit.
A leader who does not see that their behavior is the key is either foolish or ignorant.